Tell Us What the System Is Doing

The more you tell us about the breakdown, the better the first visit goes. Is the outdoor unit humming, silent, or running with the fan stopped? Is there ice on the copper line, water around the furnace, a code blinking on a mini split? Add your street or nearest cross street in West Los Angeles, Sawtelle, Westwood, Mar Vista, Culver City or Brentwood, and the brand on the unit if you can read it. For condo and apartment buildings, say where the equipment sits and who handles roof access. That lets the tech arrive with the likely part and get to the unit without a wait in the lobby.